The 70/30 Listening Rule: Attorneys, Elevate Your Interview Game

published on 18 June 2024

The interview was a disaster.

I was a young HR professional and was sitting on a gray couch in the back of the senior attorney's office. 

Watching in discomfort.
Wondering if I should step in.
Kicking myself for not speaking to the attorney beforehand.

A job candidate that I had screened and recommended was interviewing with a senior attorney.  

But the attorney was dominating the interview.

Apart from asking a few yes or no questions, the attorney spoke the entire time.     

The job candidate sat silently, nodding occasionally. The candidate spoke probably less than 2 minutes in total.

And this was a great attorney leading the interview. Clients loved him, he did great work, and was committed to the firm's success.

I realized then that even successful and talented immigration attorneys may have HR knowledge gaps, like how to conduct a successful interview.

That's where the 70/30 rule comes in. Or 80/20. Or 75/25.

Whatever the percentage you want, the point of the rule is to focus on listening more than talking in interviews. 

Focus on asking questions that elicit (sometimes) in-depth answers from the candidate. 

Plan beforehand the types of questions you ask.

Maintain a consistent interview process for all candidates.

Yes, a good interview can feel like a conversation, and of course there is back and forth.

The 70/30 rule is only a guide. 

The interviewer can still speak, sometimes at length--about how the firm works and the practice, for example--and to answer any questions.

But let the candidate talk. 

How else will you know if they are a good fit?

#ImmigrationLaw #ImmigrationAttorneys #InterviewTips #HiringExcellence #LegalProfessionals

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